If your toilet won't flush, you may have a clog blocking the pipe. Use a plunger to attempt to push the blockage through. To do so, simply put the plunger in place over the drain and press firmly to create a tight seal. Then, pump the plunger up and down rapidly to attempt to dislodge the debris.
Be careful not to flush your toilet unless the water drains out of the bowl; flushing before the clog is removed could cause the basin to overflow.
If your sink or shower drain has a small clog, you may be able to remove it using a cleaning tool. Most hardware stores sell these. Please do not use harsh chemicals to clean the drain, as these could damage the plumbing system.
Your first call should be to your electric company. If there are billing issues on your account or localized outages in your neighborhood, this may explain the outage. Your utility provider should be able to help you troubleshoot if neither of these explanations are causing the problem.
If you need additional help from us, give us a call after speaking with your electric provider.
Hot water is typically provided by an in-unit water heater. If you live in a multifamily home, contact us directly for assistance.
If you have a water heater in your rental home, locate the tank and check the settings. Does everything look accurate? If you make any changes to the settings on the tank, wait 15 to 20 minutes before testing the water temperature again.
If your heat or air conditioning isn't working as you'd typically expect it, troubleshoot the issue using the central thermostat in your home. Does the system appear to be on and functional? Can you cycle the HVAC off and back on to try to reset the settings?
If you aren't successful in resolving your issue, get in touch.